Redbridge Libraries, managed by Vision RCL, is seeking a creative, engaging, and highly motivated individual to join our library team. This is an exciting opportunity to be part of an award-winning service and to help us remain at the cutting-edge of the sector.

As the Library Manager of our flagship Redbridge Central Library, you will oversee the operations of this busy and high-performing site, consistently ranked among the busiest libraries in London. The site is also home to the borough’s reference collection, Lab Central digital makerspace, Hub Central information and advice centre and Redbridge Museum and Heritage Centre.

In this role, you will lead a results-focused team, maintaining the highest level of customer service, ensuring services support the needs of our diverse community and promoting the usage of facilities, events and resources. Collaboration with partners to create an exciting events programme and an understanding the priorities for library services are key aspects of this position.

The ideal candidate will have a strong background in libraries, books, reading, and IT systems within a library or similar cultural context. Flexibility in working evenings, weekends, and bank holidays is required.

This is a demanding but rewarding role, where no two days are ever the same!

In return, we offer a comprehensive staff benefits package, including 22 days of annual leave (rising to 27 days), a work pension scheme, flexible working options, season ticket loans, staff well-being services, and discounts on food and beverages at selected company sites. Join us in delivering quality, inspiring, and innovative library services to our communities.

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Job responsibilities:

• To manage the day-to-day operation of the library

• To manage the customer service staff

• To deliver excellent front of house customer service to all users

• To comply with all Health & Safety legislation and be aware of your role in managing emergencies and accident reporting.

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Preferred requirements:

• Experience of working in frontline service delivery/customer service industry

• Knowledge of library services

• Staff management experience

• Experience of building/premises management

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Vision - Redbridge Culture & Leisure provides a wide range of culture and leisure services on behalf of the London Borough of Redbridge.

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To apply please visit the Vision careers page

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